Customer Service

We appreciate your business and strive to provide the best possible product and purchasing experience possible. If you ever have any questions or suggestions about buckwheat pillows, please contact us at info@hullopillow.com

Free Shipping Buckwheat Hull Pillow Free Shipping Policy

Hullo ships free via UPS Ground to the 48 Contiguous United States. Every Order. Every Day.

We do our best to get you your pillows as quickly as possible. Once placed, your order will typically be shipped the same or next business day. As soon as your order has shipped, you will receive an email with your UPS tracking number, so you can track your order and delivery date. All orders ship directly from our warehouse in Waldorf, MD. Hullo is currently in stock and transit times average 1-3 business days for the Eastern half of the U.S. and 3-5 days for Western states.

We hope to expand our shipping options in the future. Currently we can only ship Hullo within the United States and can not ship internationally. We will gladly ship to AK and HI addresses, please contact us so we can calculate shipping for these orders.

Money-back guarantee 60-day Money-Back Guarantee. No Questions Asked.

We guarantee that you’ll love Hullo.

If, for any reason, you are not satisfied with Hullo, return your pillow within 60 days for a full refund. Shipping charges for returned pillows are the responsibility of the purchaser and are not covered by our free shipping policy.

To return a pillow, contact us at info@hullopillow.com and we will issue you a refund number and instructions for returning the pillow. Once your returned package is received in reasonable condition, we will immediately issue a full refund to your card.