Does Hullo ship internationally?
We hope to expand our shipping options in the future but currently we can only ship Hullo within the United States.
Read more: Shipping & Return Policies →
What are the advantages of buckwheat hull pillows?
Buckwheat hulls have several advantages over traditional pillow fill like foam or feathers. Most significantly, buckwheat hull pillows do not collapse under the weight of your head. They provide excellent support for your head and neck. The buckwheat hulls conform perfectly to the unique shape of your head and neck. This allows the weight of your head to be evenly distributed, which will prevent any undue stress on the muscles in your neck. In addition, buckwheat hulls do not conduct or reflect heat as much as synthetic fills, and are more breathable, keeping you cool. The fill can be adjusted to provide the thickness you prefer. Buckwheat hulls are also an economic choice – they tend to have a much longer life span than most fills. They are considered hypoallergenic, which often benefits people suffering from allergies or Asthma.
Read more: What are the Benefits of a Buckwheat Pillow? →
How do I adjust the buckwheat fill?
Depending on your personal preference, you may want to adjust the amount of fill in your pillow. The amount of fill influences both the pillow’s thickness and malleability. We want to ensure you have enough fill, so our pillows ship fully-stuffed. To remove hulls, be sure your pillow is standing on its end with the zipper facing up before you open it. Unzip the cover and use a cup to carefully scoop the extra hulls into a storage bag. Once you dial in your preferred amount of fill, you can fully enjoy the benefits of your personally adjusted pillow.
Read more: Adjusting the Fill of a Buckwheat Pillow →
Are your buckwheat hulls organic?
We take great pride in manufacturing the best pillow possible. With every purchase of buckwheat hulls from our suppliers, we painstakingly inspect all sources and purchase only the very best available. Buckwheat crops are grown without herbicides or pesticides and thus organic certification is not the most significant factor involved in our crop choice. When selecting hulls we are primarily concerned with the physical quality of the hulls; they must be intact (not crushed flat). We prefer certified organic when they’re available, but when a non-certified crop is of superior quality, we’ll select that one.
Read more: Buckwheat Hulls →
How long will Hullo last?
While an average pillow will last only two years, your Hullo can last 10 or more years. The buckwheat hulls over time will slowly become flattened, and lose some of their elasticity which may reduce air-circulation and loft. We offer top-quality buckwheat hulls which will extend the life of your pillow indefinitely.
Is Hullo made in the USA?
Yes. Hullo’s buckwheat hulls are grown, milled, and air-cleaned in North Dakota. Our high-quality 12″ Dunlap zipper is made by Dunlap Zipper Company, based in Dunlap, Tennesee. Hullo’s labels are woven and printed in Colorado and woven in New York. Hulltex is a 100% American-owned company founded by three sleep-minded friends. Thank you for supporting American businesses!
Read more: Pillows Made in the USA →
Could I be allergic to buckwheat hulls?
While buckwheat pillows are often described as hypoallergenic, a very tiny percentage of people could experience an allergic reaction to buckwheat flour residue which may remain from the milling process. We take extra care to purchase only buckwheat hulls that have been thoroughly cleaned of all leftover flour or other foreign material.
Read more: Hypoallergenic Buckwheat Pillows →
What is your return policy?
30-day money-back guarantee. No questions asked. If for whatever reason you’re unhappy with your purchase, send it back to us and we’ll refund your credit card the purchase cost. Purchaser is responsible for return shipping costs.
Read more: Customer Service →
Can I heat or cool Hullo?
Cooling Hullo is possible and safe. Some people will chill their pillow in the fridge, freezer, or even outdoors or in an uninsulated room in cold weather. While it is feasible and safe to cool your pillow in a refrigerator or freezer, never put your pillow in a microwave or conventional oven. It will reduce the moisture content in the hulls and is also potentially unsafe.
Read more: Heating and Cooling Pillows →
Is there any danger of dust mites or fungus?
Nope. Buckwheat pillows are immune to dust mite infestations and are resilient to fungus as long as they’re kept dry. In fact, many people with allergies sleep best on buckwheat hull pillows.
How do I clean a buckwheat pillow?
Hullo is designed to be used with your regular pillow cases, and therefore should not require cleaning very often. When it’s time to clean it, just unzip Hullo’s pillowcase and empty the hulls into a dry container. It is unnecessary to clean the buckwheat hull filling. Wash your pillowcase in cool water and air dry. Replace the hulls only once the pillowcase is completely dry.
Read more: How to Clean Buckwheat Pillows →
Oops, I had an accident and my pillow got wet. What now?
Hulls that get slightly wet should dry out fine – putting Hullo in a sunny window might help speed up the drying process. If they get really wet, you can spread them out on some dry towels and they will dry out. If you’d prefer, we offer replacement buckwheat hulls of the finest quality to restore Hullo to like-new condition at any time.
Have a question about buckwheat pillows? Ask us! →