Customer Service

We appreciate your business and strive to provide the best possible product and purchasing experience possible. If you ever have any questions or suggestions about buckwheat pillows, please contact us at

Money-back guarantee 60 Night Trial

We guarantee that you’ll love Hullo.

If, for any reason, you are not satisfied with Hullo, just ship your order within 60 days for a refund. Shipping charges for returned products are the responsibility of the purchaser and are not covered by our free shipping policy.

To return a product, contact us at Once your returned package is received in reasonable condition, we will refund the purchase cost of your order.

Free Shipping Buckwheat Hull Pillow Free Shipping Policy

Hullo ships free via UPS Ground to the 48 Contiguous United States. Every Order. Every Day.

We do our best to get you your pillows as quickly as possible. Once placed, your order will typically be shipped the same or next business day. As soon as your order has shipped, you will receive an email with your UPS tracking number, so you can track your order and delivery date. All orders ship directly from our warehouse in Duluth, Minnesota. Hullo is currently in stock and transit times are typically 1-5 business days.

Currently we can only ship Hullo within the contiguous United States and can not ship internationally. We will gladly ship to AK and HI addresses. Please contact us so we can calculate shipping for these orders. Alternatively, residents of AK and HI can place their orders at and advantage of their free Prime shipping.